I had already excluded the My Passport Drive from being indexed by the Windows Indexer.Īnd from being scanned or protected by antivirus software.Īnd from being monitored by Windows Defender. I think I finally solved the problem (no thanks to WD…). I’m still waiting for a reply to the Support Case i submited yesterday, but i’m getting impatient.ĭoes anybody else know any solutions to this problem? I can’t be the only one stumped by it… I’ve never had this problem with any OTHER external drive.
#RECONFIGURATION NEEDED FOR MAC MY PASSPORT SOFTWARE#
Sometimes, even after i manually end the WD software via the Windows services menu, they just start back up again a few seconds later (even though i set them in the services menu to only be launched manually).īut the rest of the time, even when none of the WD software is running, Windows still tells me the drive is in use and won’t let me eject it. Close any programs or windows that might be using the device, and then try again later.”
“Windows can’t stop your ‘Generic volume’ device because it is in use. “Problem Ejecting USB Mass Storage Device” I’ve set the drive to never be idexed or scanned/monitored for viruses and spyware.Īnd yet still, every time i try to eject the drive, it’s the same message: The only suggestions offereed there are to close any applications that are acccessing thedrive, including the Windows indexer and any virus/spyware programs that might be running. The “Knowledge Base” pages don’t seem particularly knowledgeable on the subject. Obviously, shutting down every time i want to unplug the drive is so RIDICULOUSLY impractical, i can’t even consider it as an option. I can’t believe that there’s NO way to eject / unmount / “Safely Remove” the drive from my computer when i need to disconnect it from the port!īut i can’t find any way to do it, other than shutting down the system entirely. The computer’s an HP notebook (if that matters), and it’s running Vista (64bit). I can’t EVER “Safely Remove” my My Passport Ultra drive from my PC!
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